Terms and conditions

General Terms and Conditions for CARBIE TRAVELS

1. Introduction
Welcome to CARBIE travels. These terms and conditions govern the contractual relationship between CARBIE travels and the customer. By booking travel services with us, you agree to be bound by these terms and conditions.

2. Booking and Payment
2.1. **Booking Confirmation**: All bookings are subject to availability and are not confirmed until a deposit or full payment is received.
2.2. **Payment Terms**: Full payment is required as per the booking confirmation letter date unless otherwise specified. Deposits are non-refundable unless stated otherwise.

3. Cancellations and Refunds
3.1. **Customer Cancellations**: Cancellations must be made in writing. Cancellation fees apply as per the booking confirmation letter.
3.2. **Agency Cancellations**: We reserve the right to cancel any booking due to unforeseen circumstances. In such cases, a full refund will be provided.

4. Changes to Booking
4.1. **Customer Changes**: Any changes requested by the customer after booking must be made in writing and may be subject to additional fees.
4.2. **Agency Changes**: If changes to the itinerary are necessary, we will inform you as soon as possible and offer alternative arrangements of comparable value.

5. Travel Documentation
5.1. **Passports and Visas**: Customers are responsible for ensuring they have valid passports, visas, and any other necessary travel documents.
5.2. **Health Requirements**: Customers must comply with health requirements for the destination, including vaccinations and medications.

6. Travel Insurance
We strongly recommend that customers obtain comprehensive travel insurance covering trip cancellations, medical expenses, personal liability, and loss of baggage.

7. Liability
7.1. **Agency Liability**: CARBIE travels acts only as an agent for the various independent suppliers that provide accommodation, transportation, sightseeing, activities, or other services connected with your booked travel arrangements.
7.2. **Limitation of Liability**: CARBIE travels is not responsible for any injury, loss, or damage caused by acts or omissions of these suppliers. Our liability is limited to the total amount paid for the booking.

8. Force Majeure
CARBIE travels shall not be liable for any failure to perform its obligations where such failure is due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, and other force majeure events.

9. Customer Conduct
Customers are expected to conduct themselves in a manner respectful of the customs and laws of the destination country. CARBIE travels reserves the right to terminate the travel services of any customer behaving inappropriately without any refund.

10. Privacy Policy
We value your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. Governing Law
These terms and conditions are governed by the laws of The Netherlands. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

12. Amendments
CARBIE travels reserves the right to amend these terms and conditions at any time. Any amendments will be posted on our website and will take effect immediately upon posting.

13. Acceptance
By booking with CARBIE travels, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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For any questions or clarifications, please contact us at:

joye@carbietravels.com

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